Terms of Service

Effective Date: [01-01-2026]

Welcome to Zyva Jewels. By placing an order on our website, you agree to the following terms, which are designed to ensure a smooth and transparent shopping experience.

1. Product Presentation

We strive to display our jewelry collections as accurately as possible. However, due to photographic lighting and individual screen settings, slight variations in gemstone colors and metal finishes may occur. Our commitment is to ensure that the final product delivered matches the value and exceptional quality displayed online.

2. Pricing & Payments

All prices are quoted in PKR and include applicable taxes. We reserve the right to modify prices or update payment procedures at any time without prior notice. Secure payment gateways are utilized to protect your transaction details.

3. Order Processing & Cancellations

Once an order is successfully placed, you will receive a confirmation email. If you need to modify or cancel your order, please do so within 12 hours of placement by contacting our support team.

4. Shipping Delivery & Returns

We provide nationwide shipping. For detailed information on delivery timelines, transit fees, and our exchange or return conditions, kindly refer to our dedicated Shipping and Return Policy pages.

5. Intellectual Property

All visual assets, jewelry designs, and brand content displayed remain the exclusive property of Zyva Jewels. Any unauthorized use of our branding is strictly prohibited.